Frequently Asked Questions
What is SmartSheet?

SmartSheet is an online interactive community for sponsors, hosting the products of advertisers who wish to reach thousands of potential clients and skyrocket their sales while the members receive free ad exchange credits as well as other benefits for surfing and completing survey questions of the advertisements that they are interested in.

Can I rent referrals?

Yes, you can rent referrals.

• You rent each referral for 30 days. 
• You can recycle your referral if you are not happy with his performance. Please take a look on the membership differences table for the details. 

Price of each referral per month breakdown: 

Amount of referrals

Montly price

Autopay price

0 - 250



251 - 500



501 - 750



751 - 1000



1001 - 1250



1251 - 1500








The renewal price is always based on the rental prices shown above and you can benefit from the following discounts depending on the renewal period you choose:

30 days

90 days

150 days

365 days









What is Autopay? 

Autopay is a way to extend your referrals automatically. If you enable Autopay, on the first click a referral makes per day - you will get debited and you will keep this referral for an extra day. If the referral does not click - you pay nothing for another day. 

Autopay also make the whole renting idea cheaper as you save 500% of a whole month's rent. While using Autopay money for referral extending will be taken from rental balance or your main balance.

Why I am getting "Multiple IP" error?

In case the log in error is displayed by mistake, please take the following instructions to resolve the issue.

1. If you are using dynamic IP , please turn your modem off and on 
2. Clear your cache and cookies of your browser before you try to log in
3. Make sure there is no other member registered using your Internet within the WIFI range of your modem. 
4. Enable WIFI password to avoid other members accessing your free internet.

I cannot log in my account. What can I do?

If you are having trouble logging into your account, please try the following :

Reset your modem router to renew your IP. 
Uninstall your current web browser and install the latest version of Google Chrome. 
Log in your account via mobile phone on 3G/4G/LTE unique connection. 
Disable any addon that could prevent the load of jquery/javascript
Log in your account via Incognito mode on
Disable IPv6 on your internet connection. Our site can only work with IPv4 connections.

Can I change my sponsor/upline?

You cannot change your upline under any circumstances. If your upline gets suspended, his/her account will remain in the records in which you are registered.

I cannot login my account. Why ?
Please make sure that javascript is enabled on your browser. After you enable javascript, clear your browser and try to log in again.